ROMY BOOTS

SAILBOAT SWEATER

CHEMISE JASMINE


gif sailor skirt with leather bag

FÉLINE JUMPER

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WHITE PLEATED HEAVEN SKIRT

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CHARLEINE DRESS

"POUPÉE" JUMPER

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"POUPÉE" SKIRT

AVAILABLE IN STORES

FIFINE SKIRT

BLACK NEW COLLEGE JACKET

RED NEW COLLEGE JACKET

AVAILABLE IN STORES



ELISIA SHORTS

LESLY JACKET

LOÏS TROUSERS

SOON AVAILABLE


DISPUTIQUE

JIM TROUSERS

SIRINE SKIRT

OLWEEN DRESS

PULL POUPÉE

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SILVER SIGNET RED

LEODIE DRESS

SILVER SIGNET RED

JUNE DERBY

CANTON JACKET

WORK TROUSERS

JASMINE SHIRT

 

MENAKA JACKET

SAHARA DRESS

CLASH CARGO TROUSERS

CAMERON CAP

ROBE SAHARA

PANTALON TREILLIS CLASH

MECANO DRESS

PANTALON WORK

ILYA DRESS

"découvrir/ "découvrir AVAILABLE IN STORES

"TOUR EIFFEL" PHOTO DRESS

PANTALON WORK

DISPUTIQUE

PANTALON JIM

OPRAH TOP

DISPUTIQUE

PANTALON JIM

LAIA TROUSERS


GAIL DRESS

PANTALON WORK

ROBE ILYA

"découvrir/ "découvrir DISPONIBLE EN BOUTIQUE

VESTE CANTON

PANTALON WORK

ZOIA SCARF


handwritten : vive les couleurs

VESTE CANTON

PANTALON WORK

ALMA MULES

VESTE CANTON

PANTALON WORK

VIAN TOP & CLIFF SHORT

VESTE CANTON

PANTALON WORK

AVAILABLE IN STORES

 
RETURN CONDITIONS

If you are not completely satisfied with your purchase, please note you have 15 days upon receipt to return your order.

If you ordered via your account

1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the parcel. Without it, we will not be able to proceed with your refund or exchange.
3) Use the waybill number to schedule the pick-up with DHL.

If you ordered without an account

Please contact our Customer Service by the contact form here or via phone: +44 20 3318 83 37 from Monday to Friday, 9:00am to 6:00pm and Saturday 9:00am to 4:00pm (London Time). UK landline - no additional cost. Our Customer Service team will be pleased to send you the return form and organize the pick-up for you.

Refund:
The refund amount will be credited back to the payment used during your purchase.
Once your item has been received in our warehouse, please expect 10 days for your order refund to go through.

Exchange:
Exchange is possible only for the same article in a different size or colour, and subject to availability. If item is unavailable; a refund will be processed.

Any return item(s) must be unworn and in the original condition including all packaging and labels.
For more details, please see our FAQ.

Please note our Customer Service is located in France, it will not be available during French national holidays : January 1st, Easter Monday (April), May 1st and May 8th, July 14th, August 15th, November 1st and 11th, December 25th.

 
SHIPPING FEES

DHL - £12
Delivery occurs in 3 business days on average by the shipper.

 
SECURED PAYMENT

Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.

 
AGNèS B. CUSTOMER SERVICE

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by the contact form here.
- by telephone: +44 20 3318 83 37  from Monday to Friday, 9:00am to 6:00pm and Saturday 9:00am to 4:00pm (London Time). UK landline – no additional cost.

Our customer service is located in France. Please note that it will not be available during french national holidays: January 1st, Easter Monday (April), May 1st and May 8th, July 14th, August 15th, November 1st and 11th, December 25th.

 

 
E-RESERVATION

Reserve your item online in the store of your choice, visit the store to try and buy!

How does it work?

1. Select the item of choice on www.agnesb.co.uk, select the size and click on "reserve in store". 
2. Select the agnès b. store of your choice.  
3. Within 1 hour, the store confirms the availability of the item by SMS/email.
4. The item is reserved for 48 hours.