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the red scarf

SKU# 2228UK35_460

ref: 2228UK35_460

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the red scarf - UK - front view
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the red scarf - UK - front view
 

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Description

the red scarf

North African scarf in cotton with pleated, crumpled effect. Sold in aid of people suffering from AIDS in hospital wards devoted to their care.

- Rough finish
- Measures about 75 x 150 cm (30 x 60 inches)
- Made in France.

Care instructions

Care instructions

Wash separately

max 30°/Normal process No drying in washing machine No ironing No whitening Tetrachloroéthylène P.normal

Composition

100% Cotton


Made in France.

Shipping & returns

Shipping & returns
We deliver to Europe and the United States. Select your delivery country to know the shipping fees.
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the red scarf

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RETURN CONDITIONS

If you are not completely satisfied with your purchase, please note you have 15 days upon receipt to return your order.

If you ordered via your account

1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the parcel. Without it, we will not be able to proceed with your refund or exchange.
3) Use the waybill number to schedule the pick-up with DHL.

If you ordered without an account

Please contact our Customer Service by the contact form here or via phone: +44 20 3318 83 37 from Monday to Friday, 9:00am to 6:00pm and Saturday 9:00am to 4:00pm (London Time). UK landline - no additional cost. Our Customer Service team will be pleased to send you the return form and organize the pick-up for you.

Refund:
The refund amount will be credited back to the payment used during your purchase.
Once your item has been received in our warehouse, please expect 10 days for your order refund to go through.

Exchange:
Exchange is possible only for the same article in a different size or colour, and subject to availability. If item is unavailable; a refund will be processed.

Any return item(s) must be unworn and in the original condition including all packaging and labels.
For more details, please see our FAQ.

Please note our Customer Service is located in France, it will not be available during French national holidays : January 1st, Easter Monday (April), May 1st and May 8th, July 14th, August 15th, November 1st and 11th, December 25th.

 
SHIPPING FEES

DHL - £12
Delivery occurs in 3 business days on average by the shipper.

 
SECURED PAYMENT

Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.

 
AGNèS B. CUSTOMER SERVICE

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by the contact form here.
- by telephone: +44 20 3318 83 37  from Monday to Friday, 9:00am to 6:00pm and Saturday 9:00am to 4:00pm (London Time). UK landline – no additional cost.

Our customer service is located in France. Please note that it will not be available during french national holidays: January 1st, Easter Monday (April), May 1st and May 8th, July 14th, August 15th, November 1st and 11th, December 25th.

 

 
E-RESERVATION

Reserve your item online in the store of your choice, visit the store to try and buy!

How does it work?

1. Select the item of choice on www.agnesb.co.uk, select the size and click on "reserve in store". 
2. Select the agnès b. store of your choice.  
3. Within 1 hour, the store confirms the availability of the item by SMS/email.
4. The item is reserved for 48 hours.