Free returns!If you are not completely satisfied with your purchase, please note you have 15 days upon receipt to return your order.
How does this work?
Log-in to your account:
In « my orders », please select the order you wish to return and click on “return”
Select the item and the return reason
- Print the return form and put it inside the package along with the items you want to return
- Organize the return pick-up with DHL and stick the label on the package
When it’s done, we offer you 2 possibilities:
1) DHL picks up the package at your place. You can contact DHL customer service to confirm the time slot or schedule another collection on 08442480844
2) Drop off your package at a DHL service point. Find your nearest service point here: https://locator.dhl.com/
You have 15 days upon receipt of your order to send it back.
The items must be unworn, clean and returned in their original packaging with their labels.
Returns are handled within 2 weeks.
Please note it is not possible to exchange an item: if you want another size, colour or reference,
please follow the refund procedure and order the new item.
Returns are only possible from the country where the items were delivered
you can track the refund in your account, in “my returns”.
Once your item has been received in our warehouse, please expect 10 days for your order refund to go through.
The tracking number will help you to know if the package has been received.
Any return item(s) must be unworn and in the original condition including all packaging and labels.