20 Results

NEW COLLECTION

  • brown leather romy bag

    brown leather romy bag

    + colors
    £245
    See Product
    brown leather romy bag

    brown leather romy bag

    £245
  • black leather romy bag

    black leather romy bag

    + colors
    £245
    See Product
    black leather romy bag

    black leather romy bag

    £245
  • black leather alma case

    black leather alma case

    £95
    See Product
    black leather alma case

    black leather alma case

    £95
  • pink melina scarf

    pink melina scarf

    £85
    See Product
    pink melina scarf

    pink melina scarf

    £85
  • grey melina scarf

    grey melina scarf

    £85
    See Product
    grey melina scarf

    grey melina scarf

    £85
  • gold brass zofia necklace

    gold brass zofia necklace

    £95
    See Product
    gold brass zofia necklace

    gold brass zofia necklace

    £95
  • gold brass zofia bracelet

    gold brass zofia bracelet

    £75
    See Product
    gold brass zofia bracelet

    gold brass zofia bracelet

    £75
  • gold brass zofia earings

    gold brass zofia earings

    £75
    See Product
    gold brass zofia earings

    gold brass zofia earings

    £75
  • white juliette earings

    white juliette earings

    £50
    See Product
    white juliette earings

    white juliette earings

    £50
  • bronze callie necklace

    bronze callie necklace

    £135
    See Product
    bronze callie necklace

    bronze callie necklace

    £135
  • bronze calie bracelet

    bronze calie bracelet

    £95
    See Product
    bronze calie bracelet

    bronze calie bracelet

    £95
  • black glass beads zelie earrings

    black glass beads zelie earrings

    £65
    See Product
    black glass beads zelie earrings

    black glass beads zelie earrings

    £65
  • black glass beads zelie necklace

    black glass beads zelie necklace

    £125
    See Product
    black glass beads zelie necklace

    black glass beads zelie necklace

    £125
  • silver "amour" necklace

    silver "amour" necklace

    £95
    See Product
    silver "amour" necklace

    silver "amour" necklace

    £95
  • silver janis earrings

    silver janis earrings

    £55
    See Product
    silver janis earrings

    silver janis earrings

    £55
  • red pin's kardia

    red pin's kardia

    £15
    See Product
    red pin's kardia

    red pin's kardia

    £15
  • bordeaux pin's estrella

    bordeaux pin's estrella

    + colors
    £7
    See Product
    bordeaux pin's estrella

    bordeaux pin's estrella

    £7
  • grey pin's estrella

    grey pin's estrella

    + colors
    £7
    See Product
    grey pin's estrella

    grey pin's estrella

    £7
  • black pin guitar

    black pin guitar

    + colors
    £15
    See Product
    black pin guitar

    black pin guitar

    £15
  • black lamb umbrella

    black lamb umbrella

    £55
    See Product
    black lamb umbrella

    black lamb umbrella

    £55
 
 
RETURN CONDITIONS

If you are not completely satisfied with your purchase, please note you have 15 days upon receipt to return your order.

If you ordered via your account

1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the parcel. Without it, we will not be able to proceed with your refund or exchange.
3) Use the waybill number to schedule the pick-up with DHL.

If you ordered without an account

Please contact our Customer Service by the contact form here or via phone: +44 20 3318 83 37 from Monday to Friday, 9:00am to 6:00pm and Saturday 9:00am to 4:00pm (London Time). UK landline - no additional cost. Our Customer Service team will be pleased to send you the return form and organize the pick-up for you.

Refund:
The refund amount will be credited back to the payment used during your purchase.
Once your item has been received in our warehouse, please expect 10 days for your order refund to go through.

Exchange:
Exchange is possible only for the same article in a different size or colour, and subject to availability. If item is unavailable; a refund will be processed.

Any return item(s) must be unworn and in the original condition including all packaging and labels.
For more details, please see our FAQ.

Please note our Customer Service is located in France, it will not be available during French national holidays.

 
SHIPPING FEES

DHL - £12
Delivery occurs in 3 business days on average by the shipper.

 
SECURED PAYMENT

Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.

 
AGNèS B. CUSTOMER SERVICE

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by the contact form here.
- by telephone: +44 20 3318 83 37  from Monday to Friday, 10:00am to 7:00pm and Saturday 10:00am to 5:00pm  (Western European Time) 

Our customer service is located in France. Please note that it will not be available during french national holidays: 17/4/2017, 1/5/2017, 8/5/2017, 25/5/2017, 5/6/2017, 14/7/2017, 18/8/2017, 1/11/2017, 11/11/2017, 25/12/2017, 1/1/2018, 2/4/2018, 1/5/2018, 8/5/2018, 10/5/2018, 21/6/2018, 14/7/2018, 15/8/2018, 1/11/2018, 25/12/2018. 

 

 
E-RESERVATION

Reserve your item online in the store of your choice, visit the store to try and buy!

How does it work?

1. Select the item of choice on www.agnesb.co.uk, select the size and click on "reserve in store". 
2. Select the agnès b. store of your choice.  
3. Within 1 hour, the store confirms the availability of the item by SMS/email.
4. The item is reserved for 48 hours.