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ACCESSORIES

  • grey plushie agnes b.

    grey plushie agnes b.

    £40
    See Product
    grey plushie agnes b.

    grey plushie agnes b.

    £40
  • grey wrap

    grey wrap

    £10
    See Product
    grey wrap

    grey wrap

    £10
  • black health booklet

    black health booklet

    £35
    See Product
    black health booklet

    black health booklet

    £35
  • black bicolour socks

    black bicolour socks

    £15
    See Product
    black bicolour socks

    black bicolour socks

    £15
  • black ankle socks

    black ankle socks

    £15
    See Product
    black ankle socks

    black ankle socks

    £15
  • black ab stripe hat

    black ab stripe hat

    £35
    See Product
    black ab stripe hat

    black ab stripe hat

    £35
  • black ab stripe mittens

    black ab stripe mittens

    £35
    See Product
    black ab stripe mittens

    black ab stripe mittens

    £35
 
 
RETURN CONDITIONS

If you are not completely satisfied with your order, submit a return request from your account.



1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the return package. The return form will be used to process your refund.
3) Ship the package using the carrier of your choice. We recommend using a carrier that will provide you with a return tracking number.

Please note: we do not accept in-store returns at this time.

Refund:
The refund amount will be credited back to the payment used during your purchase.
If a gift voucher has been used, part of the amount may be restored in priority to this payment method.

Exchanges:
An exchange will be processed upon availability. If item is unavailable; a refund will be processed.

More details: terms and conditions and FAQ.

You can also contact our Customer Service Department:
- by e-mail: customer.service@agnesb.eu
- by telephone: +44 20 3318 8337 from Monday to Saturday, 8:30am to 6:00pm (Western European Time)

Our customer service is located in France. Please note that it will not be available during french national holidays.

 
SHIPPING FEES

UPS - £12
Delivery occurs in 3 business days on average by the shipper.

 
SECURED PAYMENT

Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.

 
AGNèS B. CUSTOMER SERVICE

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by e-mail: customer.service@agnesb.eu
- by telephone: +44 20 3318 8337 from Monday to Saturday, 8:30am to 6:00pm (Western European Time)

Our customer service is located in France. Please note that it will not be available during french national holidays: 17/4/2017, 1/5/2017, 8/5/2017, 25/5/2017, 5/6/2017, 14/7/2017, 18/8/2017, 1/11/2017, 11/11/2017, 25/12/2017, 1/1/2018, 2/4/2018, 1/5/2018, 8/5/2018, 10/5/2018, 21/6/2018, 14/7/2018, 15/8/2018, 1/11/2018, 25/12/2018. 

 
NEED HELP?

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by e-mail: customer.service@agnesb.co.uk
- by telephone: +44 20 3318 8337 from Monday to Saturday, 8:30am to 6:00pm (Western European Time)

Our customer service is located in France. Please note that it will not be available during french national holidays: 1/11/2014, 11/11/2014, 25/12/2014, 1/1/2015, 6/4/2015, 1/5/2015, 8/5/2015, 14/5/2015, 25/5/2015, 14/7/2015, 15/8/2015, 1/11/2015, 11/1/2015, 25/12/2015.