This website, , is owned and operated by CMC AGNES B., a French stock company (Société par actions simplifiée) with share capital of 2,304,000 Euros, registered with the Trade and Companies Registry of Paris under number 303 754 295, head office located at 17 rue Dieu - 75010 Paris.

Publishing Director: Etienne Bourgois.

Web Host: Smile Hosting - 20 rue des Jardins, 92600 Asnières-sur-Seine -

CMC makes its best efforts to ensure accurate and updated information on this site, as well as the access to such information.

The CMC company uses various methods in order to protect the personal data provided by web surfers, such as to avoid any unauthorised access, use or disclosure thereof. The electronic data and databases are stored within secure servers, for which access is controlled by the CMC company.

However, the CMC company cannot guarantee absolute security of the Internet network nor of any online communication.

However, CMC declines any and all responsibility for the following:
- any interruption of the site;
- bugs which may arise;
- for any inaccuracy or omission in connection with the information available on the site;
- any damage resulting from outside party's wrongful intrusion causing any modification to the information available on the site;
- nor in a general manner for any direct or indirect damage whatsoever, regardless of the origin, nature or consequences thereof, including particularly without limitation any costs arising from the online purchase of goods resulting from any person's access to the site or the impossibility of accessing the site, or from reliance on any information of which the site is the direct or indirect source.


If you are not completely satisfied with your order, submit a return request from your account.

1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the return package. The return form will be used to process your refund.
3) Ship the package using the carrier of your choice. We recommend using a carrier that will provide you with a return tracking number.

Please note: we do not accept in-store returns at this time.

The refund amount will be credited back to the payment used during your purchase.
If a gift voucher has been used, part of the amount may be restored in priority to this payment method.

An exchange will be processed upon availability. If item is unavailable; a refund will be processed.

More details: terms and conditions and FAQ.

You can also contact our Customer Service Department:
- by the contact form here.
- by telephone: +44 20 3318 83 37  from Monday to Friday, 10:00am to 7:00pm (Western European Time)

Our customer service is located in France. Please note that it will not be available during french national holidays.


DHL - £12
Delivery occurs in 3 business days on average by the shipper.


Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.


You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by the contact form here.
- by telephone: +44 20 3318 83 37  from Monday to Friday, 10:00am to 7:00pm and Saturday 10:00am to 5:00pm  (Western European Time) 

Our customer service is located in France. Please note that it will not be available during french national holidays: 17/4/2017, 1/5/2017, 8/5/2017, 25/5/2017, 5/6/2017, 14/7/2017, 18/8/2017, 1/11/2017, 11/11/2017, 25/12/2017, 1/1/2018, 2/4/2018, 1/5/2018, 8/5/2018, 10/5/2018, 21/6/2018, 14/7/2018, 15/8/2018, 1/11/2018, 25/12/2018. 



Reserve your item online in the store of your choice, visit the store to try and buy!

How does it work?

1. Select the item of choice on, select the size and click on "reserve in store". 
2. Select the agnès b. store of your choice.  
3. Within 1 hour, the store confirms the availability of the item by SMS/email.
4. The item is reserved for 48 hours.